Privacy Policy

Introduction

Welcome to MakeSales. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our platform and tell you about your privacy rights and how the law protects you.

MakeSales is an e-commerce marketplace platform that connects vendors with customers. This privacy policy applies to all users of our platform, including buyers, vendors, and visitors.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name, email address, phone number, and postal address
• Account credentials (username and password)
• Payment information (processed securely through third-party payment processors)
• Profile information for vendors (business name, tax ID, bank details)
• Communication preferences and marketing choices

Transaction Information

When you make a purchase or sell products on MakeSales, we collect:

• Order details, including products purchased, prices, and quantities
• Shipping and billing information
• Transaction history and payment records
• Reviews and ratings you provide

Automatically Collected Information

We automatically collect certain information when you use our platform:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• Cookies and similar tracking technologies
• Location data (with your permission)

How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and fulfilling orders and transactions
• Managing vendor accounts and product listings
• Providing customer support and responding to inquiries
• Sending transactional emails (order confirmations, shipping updates)
• Improving our platform and user experience
• Detecting and preventing fraud and security threats
• Complying with legal obligations and enforcing our terms
• Sending marketing communications (with your consent)
• Analyzing usage patterns and conducting research

Information Sharing and Disclosure

We may share your information in the following circumstances:

With Vendors

When you make a purchase, we share necessary information with the vendor to fulfill your order, including your name, shipping address, and contact information.

With Service Providers

We work with third-party service providers who perform services on our behalf, such as:

• Payment processors
• Shipping and logistics companies
• Email service providers
• Analytics and marketing platforms
• Cloud hosting services

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication requirements
• Employee training on data protection
• Secure payment processing through PCI-DSS compliant providers

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal data
• Restriction: Request restriction of processing your data
• Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us at privacy@usemakesales.com

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Keep you signed in to your account
• Analyze site traffic and usage patterns
• Personalize content and advertisements
• Improve platform performance and security

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our platform.

Children's Privacy

MakeSales is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at privacy@usemakesales.com.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us: